So far during this job search, I have sent out over 20 resumes and interviewed with two IT departments for a Software Trainer position and a Helpdesk Analyst position. As far as the more promising position as Helpdesk Analyst, I've had the following interactions:
- One pre-interview with my headhunter plus resume workup,
- Interview preparation by headhunter,
- A 35-minute phone interview with the Helpdesk Manager,
- Interview preparation by headhunter,
- Phone interview with Recruiting HR Manager lasting 34 minutes,
- 350-question online personality test which I completed in 30 minutes,
- Test preparation by headhunter, and
- 2 hrs of cognitive testing onsite.
Next week I will meet the Helpdesk team members and IT brass for and expect an offer following the day-long introduction. The managers want to observe how I interact with other team members including lunch. Apparently they've interviewed a lot of other candidates, and we have all been technically proficient, but the manager want to hire people that have good personalities with a strong customer service orientation who also interact well in a team environment.
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